XFORCE UK

Privacy Policy

Privacy Policy

This Website collects some Personal Data from its Users.

Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.

Owner and Data Controller

OZPARTS PL sp. z o.o.
ul. Słowackiego 32/5
87-100, Torun, Poland
VAT: PL 956 223 01 29

Contact Email: [email protected]

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, Data communicated while using the service, first name, last name, phone number, VAT Number, company name, address, country, email address, ZIP/Postal code, city and website.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies, electronic payment operators Visa, MasterCard, przelewy24, PayPal and other entities conducting settlements, e.g. KIR, Swift, etc.) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: debt recovery and defense against claims, marketing of products and services, Analytics, Displaying content from external platforms, Interaction with live chat platforms and Contacting the User.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out.

  • Contacting the User

    Contact form (this Website)

    By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data collected: address, city, company name, country, email address, first name, last name, phone number, VAT Number, website and ZIP/Postal code.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Fonts (Google Inc.)

    Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.

    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    LiveAgent (Quality Unit, LLC)

    LiveAgent combines live chat, ticketing and automation that allow to provide support to customers.

    Personal Data collected: Cookies, Data communicated while using the service, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Germany, UK, Slovakia – Privacy Policy.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Applicability of broader protection standards

While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards.

Such broader protection standards apply when the processing:

  • is performed by an Owner based within the EU;
  • concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
  • concerns the Personal Data of Users who are in the EU and allows the Owner to monitor such Users’ behavior taking place in the EU.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User's device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Latest update: May 24, 2018

Cookies Policy

WHAT "COOKIES" ARE

The xforce.eu portal uses so-called "cookies". Cookies are files containing various pieces of information that are saved on your device (computer, smartphone, etc.) when you visit websites. Our portal sends them to your browser, which then sends them back on the next visits to the site. Thanks to cookies, the xforce.eu portal recognises you and remembers, for example, your preferences (visits, clicks, previous actions).

Cookies make it possible to adjust the operation of websites to the preferences of users. Thanks to cookies, we are able to refine and improve the Portal, so that its use is even easier and more convenient.

FOR WHAT PURPOSE DO WE USE "COOKIES"?

Cookies are used by the xforce.eu Portal for the purpose of:

  • adjusting the content of website to the preferences of the visitor and optimising the use of the website; in particular, these files allow the device of a visitor to the Portal to be recognised and proper display of the site, tailored to their individual needs;
  • collecting statistics that inform about how visitors to the Portal use the websites, which allows improvements in their structure and content – the analysis of these statistics is anonymous and allows the content and appearance of the Portal to be adjusted to the prevailing trends, statistics are also used to evaluate the popularity of the website;
  • maintaining the session of the person visiting the Portal before logging in, so that the Portal remembers the contents of the basket and the products added to it, and after logging in, it is not necessary to re-enter the login and password on each subpage
  • ensuring the proper functioning of a chat provided by an external entity, i.e. Live Agent.

WHAT TYPES OF COOKIES DO WE USE?

There are many types of cookies. The easiest way to describe them is on account of their characteristics.

We can divide "cookies" according to:

  1. their necessity for use of our Portal:
    1. Strictly necessary – as the name suggests, they are necessary for the proper functioning of the xforce.eu Portal and for the functionalities you want to use. Without these types of cookies, it would be impossible to make purchases in our online store. Some of them also ensure the security of the services we provide electronically.
    2. Preferences/Functionality – they are not necessary for the basic functioning of the Portal; however, disabling them will result in the website not being adapted to the individual preferences of users, and some functions will not work
  2. the period for which the cookies will be placed on your device
    1. Session cookies – remain in the device's web browser until it is turned off or exits the website on which they were placed;
    2. Persistent cookies – are not deleted after the browser is closed and remain in the device until they are deleted by the user or until the time defined in advance by the parameters in the "cookie" file
  3. the entity that manages cookies
    1. Own cookies – "cookies" placed on websites directly by the Portal Owner
    2. External cookies – "cookies" placed on websites by third parties, in connection with our use of tools such as Paypal to make payments and the use of information obtained in this way. In the event that the Portal calls up website components from outside the xforce.eu system, standards and rules of their "cookies" policy different to this "cookies" policy may apply. We encourage you to read the cookies policies of the entities whose tools we use:
  4. the purpose for which "cookies" are used
    1. Website configuration – allow you to set up functions and services on websites.
    2. Security and reliability of websites – enable verification of authenticity and optimisation of website performance.
    3. Authentication – enable information regarding when the user is logged in, so that the website can show relevant information and functions.
    4. Session status – allow information to be recorded about how users use the website. They can relate to the most frequently visited pages or any error messages on some pages. Cookies used to save the so-called "Session state" help to improve services and enhance the browsing experience.
    5. Processes – enable efficient operation of the website and the functions available on it.
    6. Analyses and research, audience audit – enable the owner of websites to better understand the preferences of their users and, through analysis, to improve and develop products and services. Typically, the website owner or research company collects information anonymously and processes data on trends without identifying the personal data of individual users.
    7. Marketing and advertising – enable us to present personalised advertisements for our products using advertising networks that use cookies from third parties. Thanks to cookies, our ads are displayed on other websites to people who are interested in our products. They are activated when you visit our website and are only read by the respective advertising partner (e.g. Facebook or YouTube).
  5. the scope of interference with the user's privacy
    1. Harmless – these are cookies necessary for the proper functioning of the website and necessary to enable the functionality of the website.
    2. Analysing – used to track users, but do not include information that allows (by itself) identification of a specific user.

WHAT DATA DO "COOKIES" COLLECT? IS THIS PERSONAL DATA?

  1. The information collected relates in particular to the IP address, type of browser used, language, type of operating system, Internet service provider, information about time and date, location.
  2. As a rule, cookies do not constitute personal data. However, certain information stored in "cookies" (e.g. regarding preferences), especially when combined with other information about the website user, may be considered personal data. Personal data collected using "cookies" may be processed only for the purpose of performing specific functions for the user, described above. Such data is encrypted in a way that prevents access by unauthorised persons
  3. In order to exercise the right to object to the processing of such data, which is granted by the GDPR, it is necessary to log out of all devices and delete cookies from them.

HOW TO MANAGE COOKIES

  1. In many cases, the software used for browsing websites (web browser) allows cookies to be stored on the visitor’s end device by default. In this case, the user can change the cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform the user about each entry in the device of a visitor to the Portal. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.
  2. Detailed information about how to manage cookies for some browsers:
  3. The administrator informs that restrictions on the use of cookies may affect some of the functionalities available on the Portal's websites.
  4. If you want to know more about what cookies are and how they work, please visit the site https://www.allaboutcookies.org/